Welcome to the support portal
Use the search or browse by category
The Process of Buying Bitcoin with Bank Card - Video Guide
How does it work?
Types of wallets
and 7 more ...
How long does it take to receive my money when selling BTC for credit card funds?
Who is eligible for Paybis.com services?
How much is the total fee?
and 38 more ...
How much time does verification take?
Which document can I use for verification?
Do I need to provide proof of address?
and 3 more ...
What if my camera is not working?
How do I pass liveness verification?
and 8 more ...
and 10 more ...
Strong password tips
Secure your account
Beware of scam