My tickets
Submit ticket
Login
Welcome to the support portal
Use the search or browse by category
Getting started
Do you have a license?
Paybis working hours
Types of wallets
and 6 more ...
Verification
I cannot find my state in the list. What should I do?
Basic KYC verification
How do I pass liveness verification?
and 2 more ...
Payment methods
Credit Card
Bank transfers
Skrill
and 12 more ...
Transactions
Step by Step Guide how to buy Cryptocurrency with your Credit/Debit card
My credit/debit card payment was declined, but money is still reserved on my bank account.
I am not receiving email from Paybis.
and 4 more ...
Affiliate program
Do you have a referral system here?
How to receive an affiliate payout?
Commission model
and 2 more ...
Security
Why is my account suspended?
How can I send a complaint?
I think I found a bug, where should I report it?
and 7 more ...