To be able to make an exchange for the most payment method identity verification is required. Identity verification on our website includes document verification.
To successfully pass the process you need to provide a high-quality picture of your document, so all information on it would remain clearly visible and easily readable.
It is recommended to use a smartphone camera or a scanner to make pictures of your ID for the document verification. Using webcam is not recommended.
Black and white photos are not accepted for verification purposes.
Please also make sure that there is no editing applied to the picture of your ID – do not crop or apply any changes to the original picture.