Getting started

Do you have a permission to provide crypto services?

Yes, Paybis is fully compliant with the relevant regulations. We are registered with the Financial Conduct Authority of the UK (reference number 928013) until the 9th of July 2021 and our application to register on a permanent basis is currently pending determination. Online check https://register.fca.org.uk/s/search?predefined=CA Moreover, Paybis is registered with the Financial Crimes Enforcement Network of the US (registration No. 31000175037491) and has permission to operate in 48 state...

Paybis working hours

We offer our service 24/7 Customer Support will be glad to answer any of your questions 24/7 The operations department is processing transactions 24/7 The financial department is available only during working hours 9.00-18.00 (GMT+2) IT department is available and may assist you during working hours 9.00-18.00 (GMT+2) If you require any additional information, please do not hesitate to contact our Support Team via chat or by email: support@paybis.com (mailto:support@paybis.com)

Types of wallets

There are 2 kinds of crypto wallets: - Online wallets - Hardware wallets Online wallets: An online wallet refers to any cryptocurrency wallet that is connected to the internet. Generally, hot wallets are easier to set up, access and accept more tokens. But online wallets are also more susceptible to hackers, possible regulation, and other technical vulnerabilities. Pros: - Free - Quick access to your cryptocurrency (many hot wallets are accessible via your cell phone) - Eas...

I have a business proposal, who should I contact?

Paybis contacts ------------------------- - Business offers / Referral program inquiries: business@paybis.com (mailto:business@paybis.com) - Webmaster and traffic offers: business@paybic.com (mailto:business@paybic.com) - Public Relationship Department: pr@paybis.com (mailto:pr@paybis.com) - Guest blogging opportunities: blog@paybis.com (mailto:blog@paybis.com) - Bug bounty program: security@paybis.com (mailto:security@paybis.com)

Does Paybis have any account in social media?

We are doing our best to stay in touch with our users as much as possible and we always make updates about our company’s life in social media. You can follow us on Facebook (https://www.facebook.com/PayBis/), Twitter (https://twitter.com/PayBis_com) and Reddit (https://www.reddit.com/r/Paybis/) to receive the most recent updates.

The Process of Buying Bitcoin with Bank Card - Video Guide

We have created a short video guide that explains the process of buying Bitcoin with a Credit or Debit Card (https://paybis.com/). In case you have any questions, feel free to leave your questions in the comments section on YouTube or contact our live support team via chat or email: support@paybis.com (mailto:support@paybis.com). And if you are looking for other educational videos and articles, feel free to browse our YouTube channel (https://www.youtube.com/channel/UCccAaghY8ajWo4IEGjFay1Q)...

Cash advance and Exchange rate fees

Cash advance fee Visa and MasterCard decided to consider all cryptocurrency transactions as cash advance transactions. Your bank or card issuer may add an extra fee (up to 5%) for purchasing cryptocurrencies using your credit card. This fee is charged by your bank and Paybis has no control over it. Exchange rate fee Exchange rate fee is the fee your bank charges for converting your bank account currency into either EUR, USD or GBP. The exchange rate fee is determined by your card issuer.

Step By Step guide on how to buy Bitcoins with Skrill

Step 1: Create an account at Paybis and start a transaction Select ‘Skrill’ on the left-hand side and "Bitcoin" on the right-hand side of the Paybis home page. Enter the $$ value you would like to pay in ‘Amount you deposit’. ------------------------- Step 2: Enter Your Bitcoin Wallet address Press ‘Start Transaction’ and enter the following data into the form: - Your Bitcoin address - please ensure that your Bitcoin address is correct, as all transactions are irreversible, and it wi...

Step By Step guide on how to buy Bitcoins with Neteller

Step 1: Create an account at Paybis and start a transaction Select ‘Neteller’ on the left-hand side and "Bitcoin" on the right-hand side of the Paybis home page. Enter the $$ value you would like to pay in ‘Amount you deposit’. ------------------------- Step 2: Enter Your Bitcoin Wallet address Press ‘Start Transaction’ and enter the following data into the form: - Your Bitcoin address - please ensure that your Bitcoin address is correct, as all transactions are irreversible, and it ...