We accept Bank Transfers in EUR (SEPA, SEPA instant), and GBP (Faster Payments) from all customers except for restricted locations.
SEPA transfers are available for customers having a bank account in of the SEPA countries. For non-SEPA country residents, it may be possible that your bank has a partner bank in the SEPA country and is able to perform such a transfer. Please make sure to check with your bank if your name & surname will be visible once receive a transfer from an intermediary bank into our account.
Faster Payments is a specific transfer type for the residents of the United Kingdom.
When you start a "Bank Transfer" to a "selected cryptocurrency" transaction, you will find our bank account and payment details.
Make sure to double-check the information when you make a transfer and please note the following:
Name and surname on your bank account should match the name and surname on your Paybis account verification document. We cannot accept payments from corporate accounts, friends, relatives, etc.
Please copy the exact payment details/reference that you see in the transaction window. If the text is different from the one indicated in the transaction, your payment will be reversed.
Cryptocurrency price is not fixed at the moment when you open a transaction. The amount of cryptocurrency will be re-calculated when funds are added to our bank account.
Warning! You may be requested to pass additional verification at any time. Please check your email.
Reasons for delays in receiving a bank transfer:
Your bank is performing some AML checks and has requested additional information from you.
Our bank is performing AML checks
You made a transfer on Saturday, but banks send payments only on business days (Monday to Friday)
Bank holidays in your country, in the partner bank country, etc.