We accept Bank Transfers in EUR (SEPA, SEPA instant), and GBP (Faster Payments) from all customers except for restricted locations.
SEPA transfers are available for customers having a bank account in of the SEPA countries. For non-SEPA country residents, it may be possible that your bank has a partner bank in the SEPA country and is able to perform such a transfer. Please make sure to check with your bank if your name & surname will be visible once receive a transfer from an intermediary bank into our account.
Faster Payments is a specific transfer type for the residents of the United Kingdom.

When you start a "Bank Transfer" to a "selected cryptocurrency" transaction, you will find our bank account and payment details.
Make sure to double-check the information when you make a transfer and please note the following:

  • Name and surname on your bank account should match the name and surname on your Paybis account verification document. We cannot accept payments from corporate accounts, friends, relatives, etc.

  • Please copy the exact payment details/reference that you see in the transaction window. If the text is different from the one indicated in the transaction, your payment will be reversed.

  • Cryptocurrency price is not fixed at the moment when you open a transaction. The amount of cryptocurrency will be re-calculated when funds are added to our bank account.

Warning! You may be requested to pass additional verification at any time. Please check your email.

Reasons for delays in receiving a bank transfer:

  • Your bank is performing some AML checks and has requested additional information from you.

  • Our bank is performing AML checks

  • You made a transfer on Saturday, but banks send payments only on business days (Monday to Friday)

  • Bank holidays in your country, in the partner bank country, etc.

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