If you wish to terminate your account on Paybis.com, you should follow these steps.

1. Send an e-mail to support@paybis.com from your registered e-mail* on our platform.
2. State the reasons for the account termination

Once we receive your request, it will be processed as soon as possible.
All your personal and account data will be kept for 5 years as per Regulation 40 of the MLR (Money Laundering Regulation).

You are more than welcome to create a new account on our page using a different e-mail address.

*if you lost access to your e-mail, please contact us via live chat and we will guide you.

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