If you are purchasing cryptocurrency with a credit/debit card, Skrill, or Neteller, it usually takes us up to 30 minutes to review a transaction. To avoid possible price volatility, we fix the price for 30 min so that you receive the amount you initially wanted to purchase.
If it is your first transaction, we recommend verifying your profile first and only then starting a transaction.
Also, please check in advance if your credit/debit card meets our requirements.
To avoid delays, keep an eye on your mailbox for emails from us (i.e. additional verification, scam alert, etc) and respond swiftly.
If you are selling Bitcoin to us, we fix the price for 15 minutes. It takes about 10 minutes to receive a confirmation of an incoming crypto transaction on the blockchain. Please set a recommended network fee (or higher) to avoid delays and price fluctuations.
After the set timeframe, prices update every minute.