We have a right to ask you additional questions at any time. If you cannot provide the answers, we will be forced to cancel your transaction.
Please note that every procedure is in place for a reason and is there to protect our customers' accounts and their funds from unauthorized use. Therefore, it is necessary to complete every step of the verification and provide additional information.
Please note that your Paybis account email address needs to be active as some requests for information will be sent there.
Please read more about our policies.
Learn how to protect yourself online in this article.