Q: Are business cards allowed?
A: No, unfortunately, we only accept payments from your personal credit/debit cards. We kindly ask you to use your own card for transactions.
Q: What are my card requirements?
A: We accept Visa and Mastercard debit/credit cards. Before making any transactions, we suggest you contact your bank or the credit card company to specify the following:
1. If your card is eligible for international and online transactions;
2. If your bank allows cryptocurrency purchases;
3. If you are enrolled in the 3DSecure program;
4. If there are no limits set to your card;
5. If you have enough money in your account to complete the transaction.
Q: Can I use a virtual card?
A: While virtual cards that meet our requirements can be used to buy cryptocurrency, we recommend using physical cards instead. This is because you may encounter difficulties passing additional verification for transactions made with a virtual card.
Q: Can I use a pre-paid card?
A: We will accept the card if it meets the requirements mentioned-above, most importantly, 3DSecure. Please contact your card issuer for more information.