In case you need any assistance regarding our exchange service, you can always contact us by sending an email to our email address: support@paybis.com
Our support team works 24/7, 365 days a year.
It is also possible to start a live chat with our agents on our web page by clicking on our logo on the bottom right of the screen
Please note that we don't provide support over the phone, only by chat and email, and we will never call our customers. In case someone is impersonating us, end the call and block their number.
If someone is contacting you outside of our official channels, for example, (Telegram, WhatsApp, etc.), we strongly recommend you not to reply and block them.