This article provides step-by-step instructions on selling cryptocurrency on Paybis and transferring funds to your AstroPay account. The platform currently supports the sale of the following assets:
- Bitcoin (BTC)
- Ethereum (ETH, BASE)
- Tether (ERC20, TRC20, POL)
- USD Coin (ETH, POL, BASE)
- Cardano (ADA)
- Dogecoin (DOGE)
- Solana (SOL)
- Polygon (MATIC-POLYGON)
- Litecoin (LTC)
- Toncoin (TON)
Note: It is important to note that the option to sell cryptocurrency and transfer funds to your AstroPay account may not be available for all currencies. Kindly choose the cryptocurrency you wish to sell and the currency in which you prefer to receive funds on the main page to understand if AstroPay is compatible with your selected currency.
Step-by-step instructions on how to sell BTC to an AstroPay account:
- Select Bitcoin (BTC) as the cryptocurrency you want to sell on the left side and your preferred payment method in which you want to receive funds on the right side, in this case, it's AstroPay in CAD currency.
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Upon selecting the cryptocurrency, payment method, and currency, you will be directed to the subsequent page where you must input the phone number associated with your AstroPay account.
Important: Please ensure that you have a registered account with AstroPay for the exact number you intend to add in the section below, otherwise, your payment could be lost.
If you're unsure, don't hesitate to reach out to our customer support team for help.
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Once you have added the country code and entered the phone number that is registered on your AstroPay account, you will be directed to the next page to proceed with sending the desired cryptocurrency for sale.
Below, you will find the wallet address example to which you need to send BTC for us to transfer your funds to the AstroPay account, along with the specified BTC amount. To proceed, please access the wallet where your funds are stored and manually input the wallet address and amount provided below. For a more accurate transfer, you may also utilize the QR code provided.
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Once you have transferred your cryptocurrency to the designated wallet, there is a waiting period until the transaction is confirmed on the blockchain. After the system detects the transfer from your wallet to the specified wallet address, you will receive a notification indicating that the confirmation is pending until the payout to your AstroPay account is completed.
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After the cryptocurrency transfer has been confirmed and the transaction is shown as completed on your end, you should anticipate receiving your funds in your AstroPay account within a few minutes.
If you experience a significant delay in the arrival of funds to your AstroPay account, please contact our customer support team for assistance. You can reach us via email at support@paybis.com or through our live chat feature.