This extensive guide will offer step-by-step instructions on how to sell cryptocurrency from an external wallet using Paybis. We will walk you through the process of transferring funds from your specific wallet to successfully complete a sell transaction. This guide is also beneficial for users who hold their funds in a different wallet service but plan to sell their cryptocurrency on Paybis.
Paybis currently supports the sale of the following assets:
- Bitcoin (BTC)
- Ethereum (ETH)
- Tether (USDT-ERC20)
- Tether (USDT-TRC20)
- Tether (USDT-POLYGON)
- USD Coin (USDC)
- USD Coin (POLYGON)
- Cardano (ADA)
- Dogecoin (DOGE)
- Solana (SOL)
- Polygon (MATIC-POLYGON)
- Litecoin (LTC)
Step-by-step on how to sell by using an external wallet:
1. To initiate the sale of the cryptocurrency, please click on the "Sell Crypto" tab located at the top of the homepage. You will then be directed to the following stage, where you must select the cryptocurrency and wallet of your choice.
2. After choosing the "Sell Crypto" option, the next step is to select the assets you wish to sell and indicate the corresponding wallet option, whether the Paybis Wallet or an External Wallet (choose External Wallet).
3. Once you have chosen the cryptocurrency to sell from your external wallet, and specified your preferred payment method and currency, you may proceed by clicking on the "Sell Tether" button. In this guide, we have used USDT-TRC20 as the cryptocurrency and a credit/debit card in EUR currency as the payment method. Please feel free to customize the payment method and currency to suit your preferences.
4. After you have chosen the assets and how you want to receive your funds and the currency, the next step is to provide your payout details. In this guide, we have selected the credit/debit card method. If you choose this method, you can either use a card that you have used for payments before or add a new card.
5. In the following stage of the process, users will be directed to the payment page where they will find the wallet address for sending the selected cryptocurrency, in this example, it's USDT-TRC20.
Important: Please ensure that the exact amount displayed in this stage, as an example below, 15.987802 USDT-TRC20, is deposited into the wallet provided in order for Paybis to proceed with the sell transaction. When making your deposit, make sure to account for all transfer fees, including the network fee, to ensure the correct amount is processed. If you are unsure about the total amount to be sent, please reach out to the wallet service support team for assistance.
Incorrect deposits, including incorrect amounts or USDT in the wrong network, will be refunded or may be lost.
Learn about coins, tokens, and their networks by clicking here
6. To begin the transfer from your external wallet address to the provided wallet address above, you should access the wallet application or exchange where your funds are stored. Most cryptocurrency wallets offer a "Send" feature to facilitate the transfer of the cryptocurrency to the specified wallet address.
Below are a few examples of the "Send" feature being used by external wallets:
Please find below an additional step-by-step guide for this particular stage.
1. Open your wallet app or exchange where you have the funds.
2. Look for the "Send" option.
3. Enter the wallet address and the amount that is displayed on your Paybis screen for your sell transaction.
4. Confirm the transfer.
If you encounter difficulties transferring funds from your external wallet address, please reach out to the customer support team of the respective services where your assets are held.
7. Once you have transferred your cryptocurrency to the designated wallet, there is a waiting period until the transaction is confirmed on the blockchain. After the system detects the transfer from your external wallet to the specified wallet address, you will receive a notification indicating that the confirmation is pending until the payout is completed.
8. Once the cryptocurrency transfer has been confirmed and the transaction is marked as completed on your end, you can expect to receive your funds. In this case, it will take 1-3 business days for the sold USDT to be credited to your credit/debit card.
If you have any questions about this topic, you can contact our customer support team by emailing support@paybis.com or using our live chat feature.