You can only cancel a transaction if cryptocurrency has not been paid out yet.
Remember that all cryptocurrency transactions are irreversible.
You can cancel your transactions at the early stage in your dashboard in the member area.
Please go to "Transactions" in your account and click on the transaction number.
Once you access your transaction, please scroll down and click on the "Cancel" button.
If you do not see the option to cancel a transaction, please contact our Support team via support@paybis.com or in chat.