📥 How to Deposit Crypto to Your Paybis Wallet
This comprehensive guide demonstrates how to transfer cryptocurrency from an external wallet (e.g., Trust Wallet, MetaMask, Exodus) directly to your Paybis wallet.
For this example, we will demonstrate transferring Tether (USDT) on the TRON network (TRC20) using Trust Wallet. However, these steps apply to almost any wallet service.
Phase 1: Get Your Paybis Deposit Address
Select Currency: Log in to your Paybis Dashboard and identify the currency you wish to deposit (e.g., USDT TRC20).
Click Deposit: Select the "Deposit" button next to the specific wallet.
Copy Address: A window will appear displaying your wallet information. You have two options:
Scan the QR Code: Use your mobile app to scan the code directly.
Copy the Address: Click the copy icon (or click the address text) to copy the string to your clipboard.
⚠️ CRITICAL WARNING: Check the Network Please ensure you are sending the crypto on the correct network.
In this example, we selected the TRC20 (Tron) network.
If you send USDT via a different chain (like ERC20 or BEP2) to this specific address, your funds will be lost.
Not sure about networks? Click here to learn more about coins and networks.
Phase 2: Send Funds from External Wallet (Trust Wallet)
Open External Wallet: Go to your external wallet app (e.g., Trust Wallet).
Select Asset: Locate the specific cryptocurrency you intend to transfer (USDT TRC20) and tap "Send".
Enter Details:
Recipient Address: Paste the Paybis wallet address you copied in Phase 1 (or scan the QR code).
Amount: Enter the amount of crypto you wish to send.
Review & Confirm:
Thoroughly review the Wallet Address and Network parameters.
Click "Confirm" and complete any security verifications (FaceID, PIN, etc.) required by your wallet.
Prior to sending the funds, thoroughly review all parameters (wallet and network) to avoid any potential loss of funds. In case you are not sure, ask for assistance.
Phase 3: Confirmation & Verification
Timeframe: Your USDT should typically arrive in your Paybis wallet within a few minutes, depending on blockchain network speed.
How to verify receipt: Navigate to the "Crypto Wallet" section on Paybis and review your Balance and Transaction History.
🛠️ Troubleshooting: Funds Not Appearing?
If your funds have not arrived after a reasonable time:
Check Source: Verify with your external wallet (Trust Wallet) support that the transaction was successfully sent and confirmed on the blockchain.
Contact Us: Once you have confirmed the funds left your external wallet but have not appeared on Paybis, please contact us immediately.
Email: support@paybis.com
Live Chat: Available on our website.