In this comprehensive guide, we will provide detailed instructions on how to deposit cryptocurrency from an external wallet to your Paybis wallet. Specifically, we will demonstrate the process of transferring funds from Trustwallet to the Paybis wallet. This guide can also be beneficial for users of any other wallet service who intend to send funds to their Paybis wallet.
The first step is to identify the currency you wish to transfer to your Paybis wallet. In this example, we will be using USDT, which operates on the TRON network, also known as USDT-TRC20.
Find the deposit wallet address in your Paybis wallet dashboard:
When you select the "Deposit" feature, a window containing wallet information will appear. You will have two options: scanning the QR code displayed on your screen to deposit funds from another wallet or copying the wallet address. In this example, we will choose to manually send funds by copying the wallet address. To copy the address, simply click on the wallet once.
Important Reminder: Please ensure that you are sending the correct type of USDT. In this case, the TRC20 network has been selected, so sending USDT on other chains, such as BEP2 or ERC20, to this wallet address could result in a loss of funds. For further information regarding coins and their respective networks, please click here.
After copying the wallet address, the next step is to proceed to your external wallet and initiate the transfer. Locate the specific cryptocurrency you intend to transfer, in this case, USDT-TRC20, and select "Send".
After selecting the "Send" feature, the next step is to enter the recipient's address and the amount to be sent. This specific wallet service allows for the address to be added manually or by scanning a QR code. For the purposes of this example, we will manually enter the designated amount and the wallet address that was copied previously.
After adding your Paybis USDT-TRC20 wallet address and the specified amount, you are ready to deposit funds into your Paybis wallet. Click on "Confirm" as illustrated below and complete the required security verifications displayed on your screen to complete the transfer.
Prior to sending the funds, thoroughly review all parameters (wallet and network) to avoid any potential loss of funds. In case you are not sure, ask for assistance.
Your USDT should be successfully transferred to your Paybis wallet within a few minutes.
To verify the successful deposit of USDT into your Paybis wallet, please navigate to your "Crypto Wallet" on Paybis and review your balance and transaction history.
If your funds have not been deposited successfully, we recommend first verifying that the cryptocurrency was indeed sent by contacting wallet support. Once you have confirmed that the funds were successfully sent but have not appeared in your Paybis wallet, please do not hesitate to contact us via email at support@paybis.com or through our live chat.