If you need to change any information previously submitted for verification, including your billing address or other personal details, please follow this procedure:
Action Plan: Contact Support
To update your information, you must contact our dedicated Support Team:
Email: Reach out via support@paybis.com.
Chat: Contact us directly through the chat feature on our website.
What Happens Next?
Our team will manually reject the specific verification fields that need updating. This action will then allow you to re-access those fields and enter the corrected information.
⚠️ Important Note
Please do not create a new account if you simply need to update your existing verification details. Contacting Support is the correct and fastest way to resolve this issue.