“As a crypto-asset exchange provider, Paybis is obliged to meet the requirements of the applicable AML / CTF regulations, record-keeping requirements included. The records are:
· a copy of any documents and information* obtained by Paybis to satisfy the customer due diligence requirements;
· sufficient supporting records (consisting of the original documents or copies) in respect of a transaction (whether or not the transaction is an occasional transaction) which is the subject of customer due diligence measures or ongoing monitoring to enable the transaction to be reconstructed.
The applicable regulations prescribe that the records Paybis must include customer due diligence records. Considering that Paybis verifies the identity of its customers online (without physical presence), video-face recognition data is an integral part of customer due diligence conducted by Paybis and therefore cannot be deleted before the 5 years term.