If you wish to terminate your account on Paybis.com, you should follow these steps.
1. Log in to your Paybis account and go to the member's area.
2. In the top-right corner, you should see the options as shown below:
3. Click on Profile Settings
4. Click "Delete account" at the bottom of the page. Carefully read the information visible on the screen.
5. Your request will be processed within 5 business days.
Alternatively, you can also send us a message to support@paybis.com from your registered e-mail* on our platform stating the reason for your account deletion and we will process your request. Once we receive your request, it will be processed as soon as possible.
All your personal and account data will be kept for 5 years as per requirements of the applicable regulations.
You can create a new account on Paybis.com using a different e-mail address.
*if you lost access to your e-mail, please contact us via live chat and we will guide you.